Flexibility Hub

The changing energy system allows us to manage our network in new ways.

Looking for tender information?

Download from our Document Library

The changing energy system allows us to manage our network in new ways.

Energy flexibility is an integral part of our transition to a DSO, allowing us to manage the network, build a more resilient grid and save money for our customers. We are buying ‘flexibility’ from a range of organisations that can alter their energy generation or consumption as a service. Procuring flexibility helps us balance supply with demand by turning supply up or demand down, depending on what is happening on our network. The rapid rise in smaller-scale renewable generation such as wind and solar farms, along with new storage and electric vehicle technologies, has helped to create this new market.

We host two event per year to engage with our stakeholder and help co-design our future. Our most recent was our 2021 Summer Flexibility Forum. Watch a replay on YouTube.

For news and updates, join our mailing list or follow us on Linkedin

Download our Flexibility Roadmap

Our Process

We run two procurement processes per year and publish our flexibility requirement on Piclo Flex. The first tender is announced near the start of each year with the winners announced a few months later. Contracts generally begin at the end of that year. The second tender is published each autumn, with the winners announced a few months later. Contracts generally begin the following summer.

We announce our procurement process on this site, on social media and through our winter and summer flexibility forums. All our requirements – along with specific start dates – are available on Piclo Flex.

To bid in the tender, first register your assets on Piclo Flex. Join us at our events or contact our team directly to find out more.

Once they are published, view our ‘Invitation to Tender’ documents in the document hub below, and complete the relevant forms. You can get in touch with our dedicated team if you have any questions or need any help. Get updates through our social media pages or by joining our mailing list.

Flexibility for All

Discover the marketplace in flexible energy.
Explore all of our available sites for procurement on Piclo.

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Document Library

  • Live Tender
    Flexibility Services - Procurement Spring 2022
    Participation Guidance
    pdf
    Appendices
    Appendix 1 - Flexibility Services Agreement - Standard Contract
    pdf
    Appendix 2 - Pre-Qualification Questionnaire
    xlsx
    Appendix 3 - Procurement Terms and Conditions
    pdf
    Appendix 4 - Revenue Ranges
    xlsx
  • Previous Tenders
    Flexibility Services - Procurement February 2021
    Invitation to Tender - high voltage
    Web
    Invitation to Tender - low voltage
    Web
    Post Tender Report
    xlsx
    Appendices
    Appendix 1 - standard contract
    Web
    Appendix 2 - pre-qualification questionnaire
    docx
    Appendix 3 - pre-qualification scoring guidance
    Web
    Appendix 4 - default baseline calculation template
    xlsx
    Appendix 5 - procurement terms & conditions
    Web
    Appendix 6 - revenue ranges
    xlsx
    February 2021 Flexibility Zones - geojson files
    zip
    Flexibility Services - Procurement April 2020
    Invitation to Tender - High Voltage
    Web
    Invitation to Tender - Low Voltage
    Web
    Post Tender Report
    Web
    Post Tender Report - Bids
    xlsx
    Appendices
    Appendix 1 - High Voltage Framework Contract
    Web
    Appendix 1 - High Voltage Framework Contract (with tracked changes)
    docx
    Appendix 1 - Low Voltage Framework Contract
    Web
    Appendix 1 - Low Voltage Framework Contract (with tracked changes)
    docx
    Appendix 2 - Pre-Qualification Questionnaire
    Web
    Appendix 3 - Pre-Qualification Questionnaire Scoring Guidance
    Web
    Appendix 4 - Default Baseline Calculation Template
    Web
    Appendix 5 - Procurement Terms and Conditions
    Web
    Appendix 6 - Revenue Ranges
    xlsx
    Appendix 7 - Clarification Form
    Web
    Clarifications February 2020
    xlsx
    Flexibility Services – Procurement 2019
    Invitation to Tender 2019
    Web
    Flexibility Zones – Revenue Ranges 2019
    xlsx
    Post Tender Report - Bids 2019
    Web
    Appendices
    1. Framework Contract
    Web
    1.1 Framework Contract (tracked change)
    docx
    2. Delivery Plan template
    docx
    3. Delivery Plan Scoring Guidance
    Web
    4. Default Baseline Calculation template, with Reference Days
    xlsx
    5. Company Questionnaire
    Web
    6. Procurement terms and conditions
    pdf
    7. Declaration Form
    Web
    Flexibility Services – Procurement 2018/19
    Invitation to Tender 2018/19
    Web
    Flexibility Zones - Revenue Ranges per Area
    pdf
    Post Tender Report
    Web
    Post Tender Report - Bids
    xlsx
    Appendices
    1 Framework Agreement (clean Feb 2019)
    Web
    1.1 Framework Agreement (tracked change Feb 2019)
    docx
    2. Clarification Form
    Web
    2.2 Clarification (Feb 2019)
    Web
    3. Framework Agreement Feedback Form
    docx
    4. Delivery Plan Scoring Guidance
    Web
    5. Default Baseline Calculations Template
    xlsx
    6. Company Questionnaire
    docx
    7. Procurement Terms and Conditions
    Web
    Flexibility Services - Call for Expressions of Interest
    Sheerness restore - expressions of interest
    Web
    Thanet dynamic restore - expression of interest
    Web
  • Useful Information
    Useful Documents
    Local flexibility markets analysis
    Web
    Flexibility Services - Product Definition
    Web
    Flexibility Services – Service Level Agreement (SLA)
    Web
    Consultations
    Call for Information - Enabling connections in constrained networks
    Web
    Flexibility Service Design consultation document
    Web
    Flexibility Service Design consultation feedback form
    xlsx
    Design consultation responses summary document
    Web
    Procurement Statements and Reports
    Distribution Flexibility Services Procurement Statement 2021
    Web
    Distribution Flexibility Services Procurement Statement 2021 – site specific data
    xlsx
    Distribution Flexibility Services Procurement Statement 2022
    pdf
    Distribution Flexibility Services Procurement Report 2022
    Web
    Distribution Flexibility Services Procurement Report 2022 – Appendix A
    xlsx
    Events
    Summer Flexibility Forum Slides - June 2021
    Web
    Winter Flexibility Forum slides - November 2020
    Web
    Summer Flexibility Forum Q&A
    Web
    Summer Flexibility Forum Slides - July 2020
    Web
    Winter Flexibility Forum Slides - November 2019
    Web
    Summer Flexibility Forum Slides - July 2019
    Web